Terms & Conditions

Last updated: Aug 25, 2025

Welcome to Doorio (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our websites, applications, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Services Provided

Doorio is a marketing and communications platform that provides services including but not limited to:

• Web design and hosting

• Digital marketing and advertising campaigns

• Lead generation and automation tools

• SMS, voice call, email, and social media communications

• Analytics, reporting, and related consulting services

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our Services. By using our Services, you represent that you meet these requirements.

3. User Responsibilities

You agree to:

• Provide accurate and current information when using our Services.

• Use the Services only for lawful purposes.

• Comply with all applicable laws, including TCPA, CAN-SPAM, and A2P 10DLC regulations.

• Obtain valid consent from your customers or contacts before sending them communications using our Services.

4. Messaging & Communications

By providing your phone number and/or email address to Doorio and agreeing to these Terms, you expressly consent to receive communications from us and our service providers. These may include transactional messages, promotional messages, and account notifications.

Methods of communication include:

• Voice calls to the number you provide

• Text messages (SMS/MMS) to your mobile device

• Emails to your provided email address

Message frequency may vary depending on your activity, preferences, or engagement. Standard message and data rates may apply.

Opt-Out & Re-Opt-In Instructions:

• You may opt out of promotional text messages at any time by replying STOP to any message you receive.

• For assistance, reply HELP or contact our support team at [your support email/phone].

• Email communications may be opted out of by clicking the “unsubscribe” link in the footer of the email.

• Certain transactional or service-related communications (such as account security alerts, billing notices, or order updates) are required and may still be sent even if you opt out of marketing communications.

• If you wish to resume receiving text messages after opting out, you can re-opt-in at any time by texting START, UNSTOP, OPTIN, or other recognized industry keywords.

5. Payments & Billing

Fees for our Services are set forth at the time of purchase or in your service agreement.

Payments are due in accordance with the agreed billing cycle.

Late or failed payments may result in suspension or termination of Services.

6. Intellectual Property

All content, trademarks, software, and other materials provided by Doorio are owned by or licensed to us and are protected by intellectual property laws.

You may not copy, distribute, modify, or reverse engineer any part of our Services without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, DoorIO shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use or inability to use our Services.

8. Indemnification

You agree to indemnify and hold harmless DoorIO, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights.

9. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Sacramento County, California.

11. Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, including the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted by a recognized arbitration provider in accordance with its rules and procedures. The place of arbitration shall be Sacramento County, California, and the proceedings shall be governed by the laws of the State of California, unless otherwise agreed by both parties. You agree that any such arbitration will be conducted on an individual basis only, and not in a class, consolidated, or representative action. By agreeing to arbitration, both parties waive the right to a trial by jury or to participate in a class action lawsuit.

This Arbitration Agreement shall survive termination of your use of the Services.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Services after changes are made constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Doorio

Email: support@doorio.com

Phone: (916) 848-7314

Website: https://www.doorio.com