DoorIO Connect · All Your Conversations In One Place.

Every Customer Conversation in One Shared Inbox

DoorIO Connect helps businesses manage calls, texts, email, website chat, Facebook and Instagram messages, customer follow-up and email campaigns from a computer or mobile phone, in one inbox your team can share.

30-day free trial, then $147/month. Card required. Includes up to 3 users and $60 in pooled usage each month. Additional users are $17 per user/month.

Start 30-day trialCompare plans

From First Inquiry to New Customer

Capture

Calls, texts, website chat and Facebook & Instagram messages land in one place, and missed-call text-back replies to missed calls automatically.*

Connect

A shared inbox with conversation assignments, so the right person answers.

Engage

Reply on the channel the customer used, with each conversation's history kept together.

Follow Up

Automated customer follow-up and email campaigns keep inquiries from going cold.

Convert

Online booking with reminders turns conversations into appointments.

Everything in Line

Business calls in the web and mobile app, two-way texting*, missed-call text-back*, voicemail and Facebook & Instagram messages.

Every Channel Your Customers Use

  • Business calls and voicemail in the web and mobile app
  • Two-way business texting* and missed-call text-back*
  • Email
  • Website chat
  • Facebook Messenger and Instagram DMs

Built for a Small Team

  • Up to 3 users included; additional users are $17 per user/month.
  • A shared inbox with conversation assignments.
  • See supported customer history in one place. Access depends on user permissions and connected channels, and contacts aren't guaranteed to match automatically across every channel.

Follow-Up That Doesn't Depend on Memory

  • Automated customer follow-up
  • Email campaigns
  • Online booking with confirmations and reminders

Outgoing text reminders require approved carrier registration and appropriate customer consent.

Business Texting Approval

*Outbound business texts and missed-call text-back require carrier registration (A2P 10DLC). It usually takes 1–2 weeks, and approval isn't guaranteed. DoorIO helps you complete it during setup. Carrier registration fees may apply. Calling doesn't depend on it.

Business texting questions

Start With Your Number

Get a new business number, or keep the one your customers already know.

Get a new business number · Keep your existing number

DoorIO Connect Questions

What is a customer messaging platform?

One place to receive and answer customer messages from different channels, with each customer's history kept together.

How many people can use Connect?

Up to 3 users are included. Additional users are $17 per user per month.

Does Connect include everything in Line?

Yes, plus the shared team inbox, email and email campaigns, website chat, online booking and reminders, and automated customer follow-up.

Does Connect work with my existing email?

Connect includes email communication. Compatibility and setup depend on your email provider and account configuration, so ask DoorIO to review your existing email before relying on a specific integration.

What does usage cost?

$60 in pooled usage each month is included, and extra usage is billed at DoorIO's published rates.

More answers in our FAQ

Keep Every Conversation Moving Toward More Business

Start 30-day trialCompare plans

30-day free trial, then $147/month. Card required. Usage beyond the included $60 is billed at DoorIO's published rates.